PRIVACY POLICY

PRIVACY POLICY

Effective Date: July 12, 2026

Total Vision Care, PLLC (“Total Vision Care,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information obtained through our website, online forms, communications, and employment application and recruiting processes.

This Privacy Policy applies to visitors to our website, individuals who communicate with us through our website or other electronic methods, and applicants for employment with Total Vision Care.

1. INFORMATION WE MAY COLLECT

We may collect personal information that you voluntarily provide to us, including:

Website Visitors and Individuals Contacting Our Practice

• Name
• Telephone number
• Email address
• Information submitted through website contact forms or appointment request forms
• Communications you send to our practice
• Other information you voluntarily provide

Our website and service providers may also automatically collect certain technical information, such as:

• Internet Protocol (IP) address
• Browser type
• Device type
• Operating system
• Pages visited
• Referring website
• Approximate geographic location derived from an IP address
• Website usage and interaction information
• Cookies and similar technologies

Job Applicants and Prospective Employees

If you apply for employment with Total Vision Care, we may collect information including:

• Name
• Address
• Telephone number
• Email address
• Employment history
• Education and training
• Professional licenses, certifications, and credentials
• Resume, curriculum vitae, cover letter, and other application materials
• References and information provided by references
• Availability and scheduling information
• Compensation expectations
• Responses to screening or interview questions
• Information obtained during interviews
• Information necessary to evaluate your qualifications for employment
• Background check information, when permitted by law and with any required authorization
• Other information you voluntarily provide during the recruiting and hiring process

If you apply through a third-party recruiting platform or job website, that platform may separately collect and process your information according to its own privacy policy and terms.

2. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Operate and improve our website and services
• Respond to inquiries and communications
• Process appointment requests and other requests submitted to our practice
• Communicate with patients, prospective patients, website visitors, applicants, and other individuals
• Maintain the security and integrity of our website and information systems
• Detect, investigate, and prevent fraud, misuse, security incidents, or other unlawful activity
• Comply with applicable legal and regulatory requirements
• Establish, exercise, or defend legal claims
• Evaluate job applicants and determine qualifications for employment
• Communicate with applicants regarding applications, interviews, hiring decisions, and employment opportunities
• Verify information provided during the application process
• Contact professional or personal references when appropriate
• Conduct lawful background checks or other pre-employment screening when applicable and authorized
• Maintain recruiting and employment records
• Consider applicants for current or future employment opportunities
• Perform other legitimate business activities related to operating our practice

3. HOW WE MAY DISCLOSE PERSONAL INFORMATION

We do not sell personal information.

We may disclose personal information when reasonably necessary to:

• Service providers that assist us with website hosting, information technology, communications, recruiting, background checks, payroll, human resources, data storage, security, or other business operations
• Professional advisors, including attorneys, accountants, consultants, and insurers
• Government agencies, regulators, courts, or law enforcement when required or permitted by law
• Protect the rights, safety, property, or security of Total Vision Care, our patients, employees, applicants, website visitors, or others
• Investigate suspected fraud, unlawful activity, security incidents, or violations of our policies
• Complete a merger, acquisition, sale, reorganization, financing, or other business transaction involving some or all of our business assets

Service providers are permitted to access personal information only as reasonably necessary to perform services on our behalf and subject to applicable contractual and legal requirements.

4. JOB APPLICANT INFORMATION

Information submitted as part of an employment application will be used primarily for recruiting, evaluating candidates, making hiring decisions, conducting authorized pre-employment screening, communicating with applicants, and maintaining appropriate employment records.

Submitting an application does not create an employment relationship, employment contract, or guarantee of employment.

We may retain applicant information after a position has been filled to comply with legal obligations, maintain recruiting records, defend against legal claims, and consider applicants for future employment opportunities when appropriate.

Applicants should not provide medical records, detailed health information, Social Security numbers, financial account information, or other highly sensitive personal information unless specifically requested through an appropriate and secure process.

5. INFORMATION ABOUT PATIENTS AND HIPAA

This Privacy Policy describes our general website, communication, and employment-related privacy practices.

Certain health information maintained by Total Vision Care may be protected under the Health Insurance Portability and Accountability Act (“HIPAA”) and other applicable healthcare privacy laws.

Our use and disclosure of Protected Health Information (“PHI”) is governed by our Notice of Privacy Practices and applicable law.

Please do not submit detailed medical information, photographs of medical conditions, medical records, Social Security numbers, payment card information, or other sensitive information through general website contact forms unless the form is specifically designated for secure transmission of that information.

6. COOKIES, ANALYTICS, AND WEBSITE TECHNOLOGIES

Our website and service providers may use cookies, analytics tools, pixels, log files, and similar technologies to operate the website, remember preferences, understand how visitors use the website, measure website performance, maintain security, and improve our services.

Some third-party services may collect information according to their own privacy policies.

You may be able to limit or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain website features.

7. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to third-party websites or services, including recruiting platforms, social media platforms, scheduling systems, patient portals, payment services, mapping services, or other online resources.

We are not responsible for the privacy, security, or information practices of third parties. We encourage you to review the privacy policies of third-party websites and services before providing personal information.

8. DATA SECURITY

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission, online communication, or data storage can be guaranteed to be completely secure.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to operate our business, evaluate applicants, maintain employment and recruiting records, comply with legal and regulatory requirements, resolve disputes, enforce agreements, and establish or defend legal claims.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

10. CHILDREN’S PRIVACY

Our general website is not directed toward children for the purpose of collecting personal information from them independently.

Parents or legal guardians may provide information concerning minor patients when requesting or receiving healthcare services.

We do not knowingly collect personal information directly from children through our website for marketing purposes.

11. YOUR PRIVACY REQUESTS

Depending on applicable law, you may have certain rights concerning your personal information.

You may contact us to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Ask questions about our privacy practices
• Request deletion of certain personal information, when legally required or appropriate

We may need to verify your identity before processing certain requests. We may retain information when required or permitted by law.

Requests concerning Protected Health Information are governed by our Notice of Privacy Practices and applicable healthcare privacy laws.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

The current version will be posted on our website with the applicable effective date.

13. CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact:

Total Vision Care, PLLC
13316 S Western Ave, Suite F
Oklahoma City, OK 73170
Phone: 405-438-0504